Website and Privacy Policy

All Things Considered Creative Pty Ltd, trading as All Things Considered, respects your privacy and is committed to handling personal information responsibly.

This Website and Privacy Policy explains how we collect, use, store and disclose personal information when you:

• Visit allthingsconsidered.studio
• Interact with our advertising
• Submit a website enquiry
• Complete a Meta Instant Form
• Download a resource
• Subscribe to our communications
• Book a consultation
• Engage our services

By using our website or voluntarily providing personal information, you acknowledge the practices described in this policy.

1. Personal information we collect

The types of personal information we may collect include:

• Your name
• Email address
• Phone number
• Business name, role and industry
• Website and social media details
• Information about your business and services
• Information about your project, goals, timing and budget
• Your responses to forms and questionnaires
• Communications you send to us
• Billing, payment and transaction information
• Information provided during consultations and projects
• Website usage and advertising interaction data

We do not intentionally collect sensitive information unless it is reasonably necessary for our services and you have consented to its collection.

2. How we collect personal information

We may collect personal information when you:

• Submit an enquiry through our website
• Complete an Instant Form on Facebook or Instagram
• Book a call, consultation or strategy session
• Download a guide, resource or other content
• Subscribe to our email list
• Contact us by email, phone or social media
• Respond to a questionnaire
• Request or receive a proposal
• Become a client or supplier
• Provide information during a consultation or project
• Interact with our website, advertising or email communications

Some information submitted through Meta Instant Forms may be pre-filled using details associated with your Facebook or Instagram account. You can review this information before submitting the form.

We may also receive personal information through referrals, publicly available business sources, professional platforms or service providers where it is lawful and reasonable to do so.

3. Information collected through our website

When you visit or interact with our website, we may collect information that you provide directly, including when you:

• Complete an enquiry or contact form
• Download a guide or resource
• Join our email list
• Book a consultation
• Respond to a questionnaire
• Contact us about a project
• Engage our services

Our website and connected technology may also automatically collect technical and usage information, including:

• Your IP address
• Browser and device type
• Approximate location
• Pages viewed
• Time spent on the website
• Links and buttons selected
• The website or advertisement that referred you
• Interactions with our forms and content

We use this information to operate and improve our website, understand visitor behaviour, respond to enquiries and measure the effectiveness of our advertising.

4. Why we collect and use personal information

We may collect and use personal information to:

• Respond to enquiries
• Assess whether our services may be suitable for your business
• Arrange consultations and project discussions
• Understand your goals and project requirements
• Prepare proposals, agreements and invoices
• Provide branding, strategy, website and creative services
• Manage client and supplier relationships
• Deliver requested guides, resources or communications
• Provide service and project updates
• Send relevant marketing communications where you have consented or where otherwise permitted by law
• Understand how people use our website
• Measure and improve our advertising
• Improve our services, content and customer experience
• Maintain business, accounting and administrative records
• Meet legal and regulatory obligations
• Protect our rights, security and business operations

We will not sell or rent your personal information.

5. Meta Instant Forms and advertising

When you complete an Instant Form through Facebook or Instagram, Meta may provide us with the information you submit, including pre-filled contact details and responses to our questions.

We may use this information to:

• Review your enquiry
• Understand what services you are considering
• Assess whether our services may be suitable
• Contact you about your enquiry
• Arrange an initial conversation
• Measure and improve the performance of our advertising

Meta handles information separately in accordance with its own privacy policies and platform terms. We encourage you to review Meta’s privacy information before submitting a form.

Submitting an enquiry does not automatically subscribe you to ongoing marketing emails unless this is clearly stated at the time and you have agreed to receive them.

6. Enquiries and consultations

Submitting an enquiry does not create a client relationship or require either party to proceed with a project.

We may use the information you provide to:

• Review your business and project needs
• Determine whether our services may be suitable
• Contact you with relevant information
• Arrange an initial conversation
• Prepare a proposal or recommendation

We may retain enquiry information for a reasonable period so we can respond, follow up and maintain appropriate business records.

7. Email marketing and direct communications

If you subscribe to our email list, request a resource or agree to receive marketing communications, we may send you information about:

• Our services
• Recent projects
• Brand and business insights
• Guides and resources
• Project availability
• Relevant offers or events

You can unsubscribe at any time by:

• Using the unsubscribe link in an email
• Contacting us at hello@allthingsconsidered.studio
• Asking us directly to stop contacting you

We will process unsubscribe requests as soon as reasonably practicable.

Unsubscribing from marketing does not prevent us from sending essential administrative, transactional or project-related communications where necessary.

8. Cookies, pixels and analytics

Our website and advertising may use cookies, pixels and similar technologies to:

• Make the website function correctly
• Remember preferences
• Understand how visitors use the website
• Measure website and advertising performance
• Improve our content and user experience
• Understand which advertisements or sources brought visitors to our website
• Create advertising and remarketing audiences
• Display more relevant advertising

These technologies may collect information such as:

• Device and browser information
• IP address
• Approximate location
• Website activity
• Pages viewed
• Referring website or advertisement
• Interactions with our content and forms

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-party platforms, including Meta and analytics providers, may use cookies and similar technologies according to their own privacy policies.

9. Remarketing and targeted advertising

We may use information about website visits and advertising interactions to create audiences and display relevant advertisements through third-party platforms such as Facebook and Instagram.

This may include showing advertisements to:

• People who have visited our website
• People who have interacted with our social media content
• People who have opened or submitted a lead form
• Audiences with characteristics similar to existing website visitors or clients

We do not receive information that directly identifies every person included in these advertising audiences.

You can manage your advertising preferences through the relevant platform and your browser settings.

10. When we disclose personal information

We may disclose personal information to trusted service providers that help us operate our business, including providers of:

• Website hosting and website management
• Online forms and scheduling
• Advertising and analytics
• Email marketing and communications
• Customer relationship management
• Cloud storage and file sharing
• Accounting, payment and invoicing
• Project management
• Legal, professional and technical services

We only disclose information that is reasonably necessary for these providers to perform their services.

We may also disclose personal information where:

• You have consented
• It is required or authorised by law
• It is necessary to protect our rights, safety or property
• It is necessary to investigate suspected unlawful activity
• Our business or assets are sold, transferred or restructured

11. Third-party platforms

We may use third-party platforms to operate our website, communicate with you, manage projects and deliver services.

These platforms may collect, store or process personal information according to their own privacy policies and terms.

Third-party platforms may include providers of:

• Website hosting
• Social media and advertising
• Email marketing
• Analytics
• File storage
• Video conferencing
• Scheduling
• Invoicing and payment processing
• Project and client management

We take reasonable steps to select reputable service providers, but we do not control their independent privacy practices.

12. Overseas storage and disclosure

Some of our technology and service providers may store or process personal information outside Australia. These providers may operate in the United States and other countries in which they or their service providers maintain facilities. Where required, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements. However, privacy and data protection laws in other countries may differ from Australian laws.

13. Storage and security

We take reasonable steps to protect personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification
• Disclosure

These steps may include:

• Password protection
• Access controls
• Using reputable technology providers
• Limiting access to information
• Maintaining secure storage practices
• Reviewing the information we retain
• Updating systems and account security where appropriate

No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

If we become aware of a data breach that is likely to result in serious harm, we will assess and respond to it in accordance with applicable legal requirements.

14. How long we retain information

We retain personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Provide services
• Manage client relationships
• Maintain business and project records
• Meet legal, accounting and tax requirements
• Resolve disputes
• Protect our legal rights

When information is no longer required, we take reasonable steps to delete, destroy or de-identify it.

15. Accessing your personal information

• You may request access to the personal information we hold about you.

To make a request, contact:

All Things Considered Creative Pty Ltd
Trading as All Things Considered
Email: hello@allthingsconsidered.studio
Website: allthingsconsidered.studio

• We may need to verify your identity before providing access.

• In some circumstances permitted by law, we may refuse access to some or all of the requested information. If this occurs, we will explain the reason where appropriate.

16. Correcting your personal information

• You may ask us to correct personal information that is inaccurate, incomplete or out of date.

• To request a correction, contact hello@allthingsconsidered.studio and tell us what information needs to be updated.

• We will take reasonable steps to review and correct the information where appropriate.

17. Privacy complaints

• If you have a concern about how we have handled your personal information, contact us at hello@allthingsconsidered.studio.

• Please include enough information for us to understand and investigate your concern.

• We will acknowledge your complaint and aim to provide a response within 30 days.

• If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner through the OAIC website.

18. Third-party websites

• Our website, emails and communications may contain links to third-party websites or platforms.

• We are not responsible for the privacy practices, security or content of those third parties.

• We recommend reviewing their privacy policies before providing personal information.

19. Children’s privacy

• Our website and services are intended for businesses and adults.

• We do not knowingly collect personal information from children under 18.

• If you believe a child has provided personal information to us, contact hello@allthingsconsidered.studio.

20. Changes to this policy

• We may update this Website and Privacy Policy when our business practices, services, technology or legal obligations change.

• The current version will be published on our website with its effective date.

• We encourage you to review this page periodically.

21. Contact us

For questions, requests or concerns about this Website and Privacy Policy, contact:

All Things Considered Creative Pty Ltd
Trading as All Things Considered
Sydney, Australia
Email: hello@allthingsconsidered.studio
Website: allthingsconsidered.studio